📃 Terms & Conditions – Petilly
Welcome to Petilly! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Petilly. Throughout the site, the terms “we”, “us” and “our” refer to Petilly. By accessing or using our services, you agree to be bound by these Terms & Conditions.
If you do not agree to all the terms outlined here, please do not use our website.
2. Eligibility
To use our store, you must be at least 18 years old or have permission from a legal guardian. You must provide accurate billing, shipping, and contact information when placing an order.
3. Products & Pricing
All prices on Petilly are shown in Euros (€) and include VAT unless otherwise stated.
We reserve the right to:
- Modify or discontinue any product at any time without prior notice.
- Limit quantities of products per customer or household.
- Adjust pricing, descriptions, or images for correction if errors occur.
4. Shipping & Delivery
We currently ship only within the Netherlands.
Estimated delivery time: 7–14 business days.
For full details, please see our Shipping Policy.
5. Returns & Refunds
We accept returns within 30 days of delivery for unused, unopened items.
For return conditions and process, visit our Return Policy page.
6. Intellectual Property
All content on this website (including logos, images, product descriptions, and designs) is the property of Petilly and may not be used or reproduced without written permission.
7. Limitation of Liability
Petilly is not liable for:
- Any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.
- Delays in shipping caused by third-party carriers or circumstances beyond our control.
8. User Conduct
You agree not to:
- Use our products for any illegal or unauthorized purpose
- Transmit harmful code, viruses, or spam
- Violate any local, national, or international laws while using our site
9. Modifications to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting to the website.
10. Contact Information
For questions or concerns about these Terms & Conditions, please contact us:
